Support

Support

If you have questions or run into issues while using Gambling Recovery Guide, check the answers below first.

Frequently Asked Questions

1. What does this app do?

Gambling Recovery Guide is a structured self-help tool for people who want to quit gambling. It focuses on handling urges in the moment, tracking daily patterns, and recovering after a relapse — without shame and without pressure to be perfect.

2. Where does my data go?

Everything stays on your device. The current version uses local storage only — nothing is sent to any server. See our Privacy Policy for full details.

3. Will my data transfer if I get a new phone?

The current version does not include account sync or cloud backup, so local data may not transfer automatically to a new device. Check future update notes for changes to this.

4. Can I reset or delete my data?

If the app provides a reset or clear function, you can use it directly in the app. If not, deleting the app will remove the locally stored data — please confirm before doing so.

5. I just relapsed. Can I still use this?

Yes. The app is not designed for perfection. The Relapse Reset flow is specifically built for this moment — to help you record what happened, take one damage-control step, and plan what to do next, not to judge you.

6. What is the difference between Preparation Mode and Recovery Mode?

Preparation Mode keeps pressure low and lets you explore the tools at your own pace. Recovery Mode gives more direct reminders and structured reviews to help you build a consistent response sequence faster. You choose your mode during setup and can revisit it at any time.

Contact

If you have a question or suggestion not covered above, email us at:

support@quitanow.com

Important notice

Gambling Recovery Guide is a self-help tool and does not replace professional medical, psychological, legal, or financial advice. If you are facing an immediate risk to your safety, please contact your local emergency services or a trusted professional immediately.